If you have any questions regarding your shipment or need to update your delivery preferences, please contact us at sales@Impactdistro.com.
Ensuring a smooth shopping experience and timely delivery of your orders is our top priority. Please find below some key details about how we handle order processing and shipping.
Orders are handled Monday through Friday, from 9:00 AM to 3:30 PM CDT. Please be aware that we do not process orders on Saturdays, Sundays, or major U.S. holidays.
All customers are responsible for filing taxes on nicotine and vape products with their respective state authorities as per local regulations.
Our aim is to process your order promptly, usually within the same day of placement. However, during periods of high demand (such as holidays or promotions), processing may take up to 24–48 hours.
Ordering in bulk not only saves you money on shipping but also ensures you have an ample supply of your favorite products on hand at a low price.
Free Shipping Exclusions:
Free shipping may not be available for orders to Hawaii, Alaska, and Puerto Rico, or for packages that exceed certain weight limits. Additionally, some heavy or fragile items may incur a separate shipping fee, including:
We partner with reliable carriers to ensure your products reach you safely. Delivery estimates vary based on your location and the selected shipping method at checkout.
(Note: Please refer to the checkout page for real-time shipping carrier options and estimated arrival dates.)
Impact Distro complies with all federal and state regulations regarding the shipment of hemp and nicotine-derived products.
If you have any questions regarding your shipment or need to update your delivery preferences, please contact us at sales@Impactdistro.com.